Introduction

Welcome to Ngoin. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect
1.1 Personal Information: We may collect personal information that you provide to us when you register on our website, place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, phone number, shipping address, and payment information.

1.2 Non-Personal Information: We may also collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, and browsing behavior. This information is used to improve our website and services.

1.3 Cookies: We use cookies and similar technologies to enhance your experience on our website. Cookies are small files that are stored on your device. You can control the use of cookies through your browser settings.

2. How We Use Your Information
2.1 To Provide Services: We use your personal information to process and fulfill your orders, provide customer support, and communicate with you about your account and orders.

2.2 To Improve Our Website: We use non-personal information to analyze how our website is used, identify trends, and make improvements to enhance your experience.

2.3 Marketing: With your consent, we may use your personal information to send you promotional materials and updates about our products and services. You can opt-out of receiving marketing communications at any time.

2.4 Legal Requirements: We may use or disclose your information to comply with legal obligations, enforce our Terms and Conditions, or protect our rights and the safety of our users.

3. How We Share Your Information
3.1 Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and email marketing. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

3.3 Legal Obligations: We may disclose your information if required by law or in response to a valid legal request by a government or law enforcement agency.

4. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights
5.1 Access and Correction: You have the right to access and correct your personal information. You can update your account information by logging into your account on our website.

5.2 Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions. To request deletion, please contact us using the information provided below.

5.3 Opt-Out: You have the right to opt-out of receiving marketing communications from us. You can opt-out by following the unsubscribe instructions in our emails or by contacting us directly.

6. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated terms.